Job Description

Our client is seeking an experienced Inside Sales Coordinator within the ocean freight forwarding sector.
A bit about the company…

Our client is a leading company in the shipping and logistics industry, known for its commitment to delivering efficient and reliable services. With a strong focus on innovation and customer satisfaction, they offer a dynamic and supportive working environment. This role is essential to further developing and growing their client base in the ocean freight forwarding sector. The Inside Sales Coordinator will be instrumental in providing top-tier service while supporting the sales team’s efforts.

So what does the role look like?

” Manage and coordinate the sales process from initial contact to closing deals.
” Prepare quotations and proposals tailored to client needs.
” Maintain and update customer databases and CRM systems.
” Assist in developing and implementing sales strategies to increase revenue.
” Liaise with operational teams to ensure smooth execution of shipments.
” Track and monitor market trends, competitor activities, and customer feedback.
” Ensure high levels of customer satisfaction and build strong client relationships.

So do you have what it takes?

” Minimum of 2 years’ experience in ocean freight forwarding or a related field.
” Strong understanding of shipping and logistics operations and terminology.
” Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, Outlook).
” Excellent organisational skills with the ability to multitask and prioritise workload.
” Strong interpersonal and communication skills, both written and verbal.
” Ability to work effectively in a fast-paced environment and adapt to change.
” Attention to detail and a commitment to providing exceptional customer service.

Here’s the package breakdown for you…

” Comprehensive health care package
” Dental care
” 25 days of holiday
” Enhanced pension scheme